| 1.
Help! I have a new membership, but don’t know where
everything is. |
We recommend
that you take a tour of the YMCA if you haven’t done
so. On the tour, you will become familiar with the entire
facility and have an opportunity to ask YMCA staff any
questions you may have. Tours are available at any time.
Inquire at your branch’s Welcome Center.
|
| 2.
How do I get a locker? |
Daily
locker service is provided at no charge. Members must bring
their own locks. Small kit lockers are available to rent
at Jones and Ward branches, and full-sized lockers are
available for rent in the Men’s Fitness Center. Ask
at your branch’s Welcome Center for details.
|
| 3.
What is the family changing area? |
The
family changing area is coed and designed for family convenience.
There are family changing areas at both Jones and Ward
branches located near the pool.
|
| 4.
Can my child come with me into the locker rooms? |
Children
of the same gender are allowed with supervision in the
locker rooms. Coed groups should please use the family
changing areas.
|
| 5.
Do I bring my own towel? |
Towels
are provided for your convenience.
|
| 6.
Where do I find a trainer? |
Professional
fitness staff or healthy lifestyle coaches are on duty
at all times in the fitness areas. They can help you with
basic equipment, fitness, and nutrition questions. In addition,
as a new member, you will receive a free Personal Fitness
Program session, in which you are given valuable advice
and information on how to begin and stay with the exercise
program of your choice. Personal trainers are also available
with appointments for one-on-one, extended, personalized
work at an additional fee.
|
| 7.
What is acceptable dress for exercising? |
All
persons are required to wear athletic shoes while using
the gyms or working out in any of the fitness areas and
on exercise equipment. You will find that most people are
wearing shorts, tee shirts, sweats, etc. As we are a family
organization, please refrain from wearing clothing promoting
profanity, liquor and/or cigarette advertisements.
|
| 8.
Can I bring a guest? |
YMCA
members are encouraged to bring in prospective members.
For this reason, all memberships include unlimited guest
passes with a maximum of two guests per member per visit.
A single guest may only come a maximum of two times. Passes
will be added to your account electronically after processing.
|
| 9.
Where do I find program information? |
Members
can receive either a mailed copy of our program guide,
published three times each year, or opt to receive an email
notification with a link to our website. The website is
kept up-to-date and provides online registration. If you
choose the email option, please make sure to keep your
email address updated with the Welcome Center.
|
| 10.
How do I register for a class? |
You
may register at the Welcome Center in the lobby or online.
Payment is required at time of registration.
|
| 11.
Can I register online? |
Yes!
We offer online registration for sports programs, swimming
lessons and fitness programs. You can make child care payments
too. It’s fast and easy! You may choose your specific
YMCA branch from the pull-down menu on the online registration
page or search for programs at all branches.
|
| 12.
When do I register for a class? |
The
YMCA program guide is published three time per year. You
may register for programs upon publication of those guides.
If you have opted to receive program information by email
instead, you may register for programs when you receive
email notification of new program information.
|
| 13.
Can my child come with me while I work out? |
Free
child care is available to members during workouts for
up to a two hours. The service is for children ages 6 weeks
to 9 years. Children age 10 and older may use the facility
unaccompanied by an adult. Children under age 10 must be
accompanied by someone age 16 or older.
Youth
ages 10–12
are permitted in the cardio area with the supervision of
an adult [certain machines may be excluded]. Children age
12 and younger are not permitted in any free weight area.
Monday through Friday, 5-7PM, is designated adult workout
time and all individuals in any workout area must be 16
or older.
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| 14.
What if I want to change my membership? |
Your
monthly bank draft will continue automatically, and you
will be notified by mail of any price adjustments. Any
membership changes must be made by the 7th of the month.
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